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Through their excellent service and commitment, we were able to show a remarkable improvement in the quality of service we offer to all our customers. The initial training provided to all our 66 staff who was involved in the Customer Service qualification has been of great benefit to the company, in the way they interact with our customers and deal with their enquiries. Of the 66 people 8 of those progressed to a higher Customer Service qualification with Alternative Partnership.
Julie Asbury, La Redoute
I would like to thank Tina for her exceptional support and guidance whilst completing the ILM Higher Diploma in Leadership and Management Level 4. The knowledge and skills I have gained both from Tina and the course content is invaluable and has and will continue to improve my professional and personal progression. Tina was a constant support, including times when I was uncertain on how to tackle a particularly difficult unit. I couldn’t thank Tina enough and would highly recommend her to anyone who wants to improve their own knowledge and skills in the leadership and management profession.
Lisa Vickers, Total Fitness
I am a Store Manager for a busy Retail Outlet and I decided to undertake my ILM Higher Management qualification. I found the qualification excellent for developing my knowledge and understanding of higher management in business, especially when, part way through the course, I was promoted to a larger store and the ILM qualification was invaluable to my learning and management experience. Tina worked with me focusing on the training and development that I needed to succeed, which helped me to achieve the qualification, as well as, make business improvements to the running of my store.
I have worked with Alternative Partnership for many years now and I have achieved a number of qualifications with Tina’s help along my whole journey. She is always there for help and advice and I would definitely recommend Alternative Partnership to anyone who is wanting to complete a qualification to better their professional skills with full support and great mentoring by Tina.
Laura Baker, The Works
I wanted to have the pleasure of working with Alternative Partnership and Tina again. Tina discussed my training needs and recommended an ILM Higher Leadership and Management qualification. I thought this might be impossible for me, but yet again, Tina’s great way of communicating to develop my understanding by putting things across, in a way that simplified the information was really helpful to me and supported what it was I needed to do to achieve success. The ILM Higher Leadership and Management Diploma Level 4 course were for 18 months and Alternative Partnership, especially Tina, ensures all students achieved great results. To that end, I successfully completed the course three months before the originally planned time. Anyone wanting to build their professional knowledge, gain confidence in the work they do and experience a great journey, I would highly recommend looking at working with Alternative Partnership and I personally look forward to making my next journey.
Richard Daniels, Morrison Utility Services
Dear Tina, Thank you for the Business Coaching and guidance I have received from Alternative Partnership, especially in helping me to structure myself and Key West Pest Control. This has helped to make my business run more professionally, more structured and implementing policies and procedures whilst helping me acquire my ILM Higher Strategic Leadership and Management qualification. I would have no hesitation in recommending you or your company. A big thank you.
Sean Mclean, Key West Pest Control Ltd
Working with Tina over the last few months has been extremely inspiring. Her passion and enthusiasm for business is infectious and you can tell immediately that she genuinely wants you to be a success. Tina pushed me into writing and publishing my first book. After a conversation with Tina, I was able to build on some existing content and turn it into a useful resource for business owners. The book, A-Z of Blogging, has had fantastic feedback and I am so proud of what I have achieved with it, none of which would have happened without Tina’s support and encouragement. I can’t recommend Tina and The Alternative Partnership highly enough to anyone wanting to move their business to the next stage.
Lisa Slater, Make Your Copy Count
